Privacy policy

1. Data controller

[FULL LEGAL NAME], NIF [NIF], address [ADDRESS], Murcia, Spain. Email: info@surestia.com.

2. What data we collect and why

When you use the contact form we collect your name, email address, optional company name and the content of your message. We process this data with your consent (Art. 6.1.a GDPR) for the sole purpose of answering your enquiry and, where applicable, preparing a proposal (Art. 6.1.b GDPR).

3. Retention

Enquiry data is kept for the time needed to handle your request and, at most, for one year afterwards unless a business relationship begins, in which case the applicable commercial and tax retention periods apply.

4. Recipients and transfers

Your data is not sold or shared with third parties. It is stored on servers located in the European Union. No international transfers outside the EU/EEA take place.

5. Your rights

You may exercise your rights of access, rectification, erasure, restriction, portability and objection at any time by writing to info@surestia.com. You may also lodge a complaint with the Spanish Data Protection Agency (AEPD, aepd.es).

6. Security

We apply appropriate technical and organisational measures: encrypted transmission (HTTPS/TLS), hardened servers, access controls and regular backups.